Privacy policy

We are not responsible if order is lost or stolen during the transit.

Once the item is shipped out, the tracking number is shared with you via email provided. It will give you live destination tracking. If on tracking number/link, the order is showed delivered on the address and you didn't receive it, please contact USPS immediately.

* We are not responsible for the packages that are returned to us due to any of the following reasons. Once the item is received by us, we will notify you. 

• If your mail box is full
• If you have mentioned the address wrong
• If due to any reason USPS have returned the shipment back 
• If you have moved to a new location and didn't share the updated address with us.

If the returned package is lost during the transit, we are not responsible for it. It's the clients responsibility to contact the USPS and follow up with them.

* Customs, Duties, and Taxes

Kalaketan is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer ( Taxes, etc.).